Who We Are

At GoldenStars Dispatching we service owner-operators and fleet owners in the transportation industry by providing comprehensive dispatching services tailored to their specific needs.

Who We Are



At GoldenStars Dispatching, we are a dedicated team of dispatchers who are committed to providing efficient and reliable dispatching services to our carriers and customers. Our values reflect our dedication to excellence in dispatching:
Communication: We prioritize clear and timely communication with  our carriers, customers and other team members to ensure smooth operations.
Problem-solving: We are skilled at quickly addressing any issues that arise during the dispatching process, finding solutions that keep shipments on track.
Organization: Our dispatchers are highly organized and detail-oriented, ensuring that all freight is dispatched in a timely and accurate manner.
Customer service: We prioritize carriers and customers satisfaction and strive to exceed expectations by providing exceptional service at every step of the dispatching process.
Adaptability: We are able to quickly adapt to changing circumstances and prioritize flexibility to meet the needs of our carriers and customers.
Teamwork: We work collaboratively with our team members and carriers to ensure that all shipments are dispatched efficiently and effectively.
At GoldenStars Dispatching, we believe that these values are essential to being a successful dispatcher and are proud to embody them in all aspects of our business.

WHO WE SERVICE:

At GoldenStars Dispatching we specialize in providing top-notch support to owner-operators and fleet owners. We understand the unique needs and challenges that come with running a trucking business, and our team is dedicated to helping you succeed.
With our dispatching services, we take care of all the logistics so you can focus on driving and growing your business. We handle everything from finding and booking loads to negotiating rates and handling paperwork. Our experienced dispatchers are available 24/7 to provide support and assistance whenever you need it.
Whether you have a single truck or a fleet of trucks, our goal is to help you maximize your profits and streamline your operations. Contact us today to learn more about how our freight dispatch service can benefit your business.

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Case Studies

SERVICE BENEFITS FOR PARTNERING WITH GOLDENSTARS DISPATCHING

Each of these case studies highlights a specific challenge that our dispatching services can solve, demonstrating the value of partnering with us at GoldenStars Dispatching for owner-operators and fleet owners alike.

Improving Rate Negotiations for a New Carrier

Scenario:

A new carrier in the market struggled with rate negotiations due to a lack of industry experience. They frequently accepted low-paying loads, which impacted their profitability and ability to cover expenses.

How our team at GoldenStars Dispatching Helped:

We leveraged our industry knowledge and strong relationships with brokers to negotiate better rates for the carrier. By securing loads at competitive rates, the carrier was able t cover expenses, grow their business, and achieve profitability within their first few months of operation. Their rates improved by an average of 20% per load after partnering with GoldenStars.

Securing Emergency Loads for a Flatbed/Step Deck Operator

Scenario:

A flatbed/step deck operator often found it difficult to secure specialized, time sensitive loads. These missed opportunities were affecting their profitability, especially during peak seasons when demand was high.

How our team at GoldenStars Dispatching Helped:

We focused on building strong relationships with brokers and shippers that required flatbed/step deck services. When emergency or last minute loads became available, We dispatched them immediately, ensuring the operator was first in line. This resulted in a 15% revenue increas from urgent, high paying loads and established the client as a go to carrier for specialized shipments.

Reducing Downtime for a Reefer Carrier

Scenario:

A refrigerated carrier was frequently driving with empty trucks between loads, causing fuel waste and reducing profitability. They needed better load planning and coordination with brokers to stay profitable.

How our team at GoldenStars Dispatching Helped:

GoldenStars implemented a strategic route plan, focusing on backhauls and regions with high demand for refrigerated freight. We reduce the carrier’s deadhead miles by 35% and ensured that their trucks stayed consistently loaded. This boosted their revenue and improved the utilization rate of their fleet, keeping more trucks on the road with minimal downtime.

Efficient Load Management for a Small Fleet

Scenario:

A small fleet owner with five flatbeds faced logistical challenge in balancing load assignments, routes, and deadlines. Without proper dispatching support, they experienced delays, leading to dissatisfied customers and lost revenue.

How our team at GoldenStars Dispatching Helped:

We assigned a dedicated dispatcher to manage the fleet’s schedule, ensuring that each truck had profitable loads that fit their capacity and routes. With real-time updates and optimized scheduling, the fleet increased their on-time deliveries by 40% regained customer satisfaction, and minimized fuel costs by reducing empty miles.

Reducing Downtime for a Reefer Carrier

Maximizing Profits for a Single Owner-Operator

Scenario:

An independent owner-operator with a dry van was struggling to find consistent, high-paying loads. Their time was split between driving and searching for loads, leading to long periods of downtime and missed opportunities.

How our team at GoldenStars Dispatching Helped:

GoldenStars stepped in, taking over the load search and dispatch process. We secured consistent loads within high-demand routes, optimized their schedule to reduce deadhead miles, and negotiated higher rates on their behalf. Within a month, the owner-operator saw a 25% increase i idle time.